If you have tried to download your zip file, but it is empty, this will be because your photos have not been located and tagged on our site. Not to worry, just go to live.awol.io and find your event page, then click on the photos tab where you can search for your name or race number. Once on your photo page, you can use the 'find more' tab to take or upload a selfie so that our system can locate and tag your photos.
Here is the link to our help page for finding your photos: