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Lost your password?


Click on the "Forgot Password" link on the Login Page and enter your email address to get a reset link sent to your registered email address.


Q: I'm trying to register, but I'm getting the error code "The email address is already registered"?


When you make a purchase on an Event Registration System (for instance buying a preorder photo bundle) we will sometimes generate a username for you automatically, based on your registered email address. In this case simply follow the steps below to reset your password for the first time.


Click on the "Forgot Password" link on the Login Page and enter your email address to get a reset link sent to your registered email address.